Refunds and Returns Policy

At QuirkyNeeds.in, we aim to provide unique, quirky, and good-quality products to our customers. Please read our Refunds and Returns Policy carefully before making a purchase, as placing an order implies acceptance of the terms mentioned below.

❌ No Return or Exchange Policy

• All sales are final.

• We do not accept returns or exchanges on any products once sold.

• Products cannot be returned or exchanged due to personal preferences, change of mind, color differences, or minor variations in appearance.

📦 Product Opening Video Mandatory

To ensure the safety and authenticity of the delivered product:

• Customers are strictly required to record a clear, uninterrupted video while opening the package.

• The video must clearly show:

  • The sealed package

  • The shipping label

  • The complete unboxing process

• In case of any issue such as damage, missing item, or wrong product, the customer must:

  • Inform us within 3 days of delivery

  • Share the unboxing video as proof

⚠️ No claims will be accepted without an unboxing video or after 3 days of delivery.

🌏 Imported Products Disclaimer

• Most of our products are imported from China.

• Due to the nature of imported collectible and decorative items:

  • Products come with no manufacturer warranty or guarantee

  • Minor variations in color, finish, paint, or packaging may occur

These variations are normal and do not qualify for returns, refunds, or exchanges.

💰 Refund Policy

• Refunds are not applicable once the product is delivered.

• Refunds will only be considered in rare cases, solely at the discretion of QuirkyNeeds, if:

  • A major issue is proven through a valid unboxing video

  • The issue is reported within the allowed time frame

The final decision regarding refunds rests entirely with QuirkyNeeds.in.

📞 Contact Information

For any concerns or clarifications, please contact us:

📍 Store Address:
D-71, Hari Nagar, New Delhi – 110064, India

📞 Phone / WhatsApp:
+91 8287012735

By purchasing from QuirkyNeeds.in, you acknowledge that you have read, understood, and agreed to this Refunds and Returns Policy.

Thank you for shopping with QuirkyNeeds.in 💙